Our Team

Responsible for NAD administrative operations, policy implementation, diversity, and general items pertaining to the Secretariat function. 

Responsible for the Secretariat functions that include general calls; interpreting, developing and revising  church policies; Interdivision travel; collecting and maintaining Union and Local Conference Constituency Meeting calendars; Union Executive Committee calendars as well as Union Secretariat Year End Meetings; supervision of eAdventist Membership Team; staff worship and other administrative functions of Secretariat in the absence of and as assigned by the Secretary.

Carolyn R. Forrest is associate secretary and director for the Office of Human Relations for the North American Division, assisting conference, union, division, and institutional leaders with Working Policy, Church Manual, and Human Relations (i.e., conciliation and dispute resolution, diversity and inclusion, and sexual ethics committee) inquiries. She has served as director of Human Resource Services for the NAD and the Florida Conference, director of the Archives and Statistics Office for the NAD, and as Coordinator for the NAD International Service Employees to the Guam-Micronesia Mission and Returning NAD-based Missionaries. Forrest earned a B.B.A. in business administration/human resource management, an M.S.M in management/HR management, and is certified as a senior professional in human resources. Before her denominational service, Forrest worked for twelve years in corporate employment as an HR Manager in educational publishing, manufacturing, and banking operations. She has served in Management and Human Resources for over thirty years. Forrest’s priorities are Jesus, family/friends, and lifelong learning.

Responsible for the Nurture and Retention ministry, the Terms of Reference, minutes, and agenda repository, and the development of the NAD Operations Manual.

Responsible for ISE/IDM operations and general items pertaining to the ISE/IDM functions.

Support the Executive Secretary on a range of projects that pertains to the NAD Secretariat functions, which includes the NAD Working Policy, NAD Year-end Meeting, New Conference Secretaries Orientation, Secretaries Council and Clerks Training, Credentials and Licenses and relevant office responsibilities.

Processes independent transfers, Inter-division calls, and division status applications. Performs a variety of duties that include annual and quarterly statistical reporting, assistant recording secretary, and provides forms for collecting statistical data from local conferences and church clerks. Scans archived documents for the Archives/Statistics office.

Processes Women in Pastoral Ministry applications, and prepares Secretariat committee agendas and minutes. Maintain Terms of Reference committee lists.

Supports the Undersecretary with a variety of tasks including Inter-division Service Requests, worship calendar, union executive committee meetings calendar, local conferences constituency meetings, authorized meetings/NAD calendar, committee meetings, and policy development. Coordinate NAD Yearbook updates.

Assists associate secretaries in preparing various committee agendas, minutes, and reports; assists in maintaining the minutes and terms of reference repository; assists in editing articles, manuals, and minutes; assists in preparing training materials and resources, coordinating cultural awareness events, office tours, directing employees or church members seeking support with human relations;  and performs general office duties as assigned by supervisors.

Danielle is the Director of Human Resource Services for the North American Division of Seventh-day Adventists. She holds a Master’s degree in Human Resources Management and is certified as a Senior Professional in Human Resources. Prior to her current position, Danielle served as HR Director for the Rocky Mountain Conference in Denver, Colorado. She has served in the field of Human Resources for almost 20 years.

Responsibilities include the maintenance of HR systems and processes; creates and maintains Kronos accounts; oversees the ergonomic, graduate studies, and time adjustment; manages the informational and promotional materials for the Annual HR Conference; retains continuing education record for all NAD employees; maintains the external and internal HR webpages; develops the office directories, manuals, forms, and schedules; and other HR responsibilities.

Responsible for facilitating the new hire on-boarding process, the audit of job descriptions, review and compliance of government regulated federal employment laws, organizational policies and researches and compiles statistical data for use at the HR Director’s request.  

Supports and oversees the administration and coordination of employee benefits programs within the North American Division Headquarters. Ensures that employees receive accurate information regarding health, dental, vision, retirement, and other benefit plans, and assists in the resolution of benefits-related issues.

Responsible for OVM operations and general items pertaining to the OVM functions.

Cultivates partnerships with ministry leaders to develop and sustain volunteer mission service opportunities across the North American Division. Works with the OVM team to promote these opportunities, recruit volunteers, create training resources, and increase awareness and vision for the services and support available to both volunteers and ministry partners.

Processes long-term volunteer and short-term trips through HeSaidGo.org. Coordinates accounts and service requests for NAD volunteers and interdivision volunteers, coordinating and mentoring sites for at-risk children.

Performs various secretarial duties for the associate secretary and director of ISE/IDM